Simple, transparent pricing
Try FixPoint360 free for 14 days – the trial includes 5 test AI calls for fault reporting, and no credit card is required. Choose Basic at €49/month or Advanced at €99/month, or ask us about Enterprise. You can upgrade any time as your sites and contractors grow.
Basic
€5 of included AI usage per month · up to 5 subcontractors · up to 10 users.
Start free- Fault reporting (phone call or web portal)
- AI routing to the right contractor
- Email + SMS escalation
- Knowledge base of resolved faults
- Phone reporting (AI call)
Advanced
€20 of included AI usage per month · up to 20 subcontractors · unlimited users.
Start free- AI phone calls (to reporters and contractors)
- Phone fault reporting via AI assistant
- Contractor statistics (response time, work quality)
Enterprise
Custom AI usage · unlimited subcontractors · unlimited users.
Talk to us- Custom integrations (ERP, CMMS, ticketing)
- Individual agreement and pricing
What's in the free trial?
14 days free, including 5 test AI calls for fault reporting. No upfront cost.
Do I need a card?
No. You start without a credit card and only add payment when you upgrade to a paid plan.
What is "included AI usage"?
A monthly amount for AI calls and AI processing that is already included in the plan – €5 on Basic, €20 on Advanced.
What is a "subcontractor"?
An external company or contractor that the AI sends the maintenance request to for repair.
Can I change plans?
Yes, you can move between Basic, Advanced and Enterprise at any time.
What happens after the included AI usage runs out?
You continue on a pay-as-you-go basis: additional AI usage is charged per use, according to the current price list.
Detailed plan comparison
| Feature | Basic | Advanced | Enterprise |
|---|---|---|---|
| Price | €49/month | €99/month | Custom |
| Included AI usage | €5 | €20 | Custom |
| Subcontractors | 5 | 20 | Unlimited |
| Users | 10 | Unlimited | Unlimited |
| Phone reporting (AI call) | No | Yes | Yes |
| Fault reporting | Yes | Yes | Yes |
| AI routing | Yes | Yes | Yes |
| Email + SMS escalation | Yes | Yes | Yes |
| Knowledge base | Yes | Yes | Yes |
| AI phone calls | No | Yes | Yes |
| Phone fault reporting | No | Yes | Yes |
| Contractor statistics | No | Yes | Yes |
| Custom integrations | No | No | Yes |
| Priority support | No | No | Yes |
Not sure which plan fits? Talk to us or read how FixPoint360 compares to a classic CMMS.
What's included in the price
Every plan includes a monthly amount of AI usage. "AI usage" covers the work the platform does automatically for you: the AI phone assistant that takes fault reports by voice, and the AI that reviews each report and routes it to the right contractor. Basic includes €5 of AI usage per month; Advanced includes €20. Included AI usage resets each month.
Once you use up the included amount, FixPoint360 keeps working on a pay-as-you-go basis so nothing stops mid-month. Usage beyond the included amount is charged per use, according to the current price list.
Optional add-ons. You can extend any plan with more capacity – for example additional sites or extra AI telephony – on top of the included allowance. Add-on pricing is available on request.
Prices are shown net of tax; the applicable tax (VAT) and, where relevant, the billing currency depend on your country and are set according to local rules. The same features power fault handling across retail chains, manufacturing, hotels and commercial buildings.
Pricing FAQ
Is there a free trial?
Yes. You get 14 days free, which includes 5 test AI calls for fault reporting. No credit card is required to start.
Do I need a credit card to start?
No. You can start the 14-day free trial without a card. You only add payment details when you decide to move to a paid plan.
What does "included AI usage" mean?
It is a monthly amount reserved for AI work – AI phone calls and AI processing of fault reports – that is already included in the plan price. Basic includes €5 of AI usage per month and Advanced includes €20.
Are there add-ons beyond the plan?
Yes. You can add extra capacity such as additional sites or more AI telephony on top of your plan. Add-on pricing is available on request.
Can I switch plans later?
Yes, you can change plans at any time. Upgrade to unlock AI phone calls, phone fault reporting and contractor statistics, or move to Enterprise for custom integrations and priority support.
Is there a long-term commitment, and how do I cancel?
Plans are billed monthly and you can cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep full access until then. There are no cancellation fees.
Are prices shown with or without VAT?
Prices are listed in euros. The applicable tax (VAT) is added at the rate for your country, according to local rules; where relevant, billing can also be in your local currency.
Start free in 14 days, no upfront cost
Set up FixPoint360, report your first faults and try 5 AI calls at no cost. Upgrade to Basic or Advanced when you're ready – or talk to us about Enterprise.